Electronic Orders - Electronic orders will be double checked for errors. Any omitted information or questions will be forwarded to Customer Service for follow up.
P.O.G. Labs use a color coding system of trays to quickly identify the material of the lenses to be processed.
Yellow - Uncut CR39, 1.56 Index, and below
Teal - All Trivex/Trilogy
Red - Uncut Polycarbonate, 1.60 Index and above
Orange - Stock orders (IE) frames, finished lenses
White - Finished CR39, 1.56 Index, Polycarbonate, 1.60, 1.66, and 1.67
Blue - All Glass
The tray-up personnel will review the order to ensure that customer service has signed off on the order. The tray color will be selected and the order will be placed into production.
Data Entry is a critical step in ensuring a quality product. The end product is only as good as the information we use to process the order.
After the lenses are blocked up, we have a station that all jobs must pass through to ensure that no unwanted prism has been blocked into the lenses. The tolerance table below will be used on all orders:
65mm - below .015mm
72mm - below .020mm
79mm - below .024mm
85mm - below .030mm
If a lens is found to be out of tolerance the blocker number and job number will be recorded on the Returned to Blockers Report.
The Post Generating Thickness Check will be done randomly on 35% of the jobs based on the job count from the previous day. To ensure a random selection the report will be broken down into 1 hour blocks. The tolerance for center thickness off the generators will be +/- .02mm. Any job found to be out of tolerance will be noted on the Post Generating Thickness Report and returned to the lens pullers for remake.
When an order is forwarded to the finish room, it is the responsibility of the Finish Blocker to double check that the correct frame is with the order and that all of the measurements are correct. If it is found that the information isn’t accurate, the order is logged on the Returned to Customer Service Report and sent to the Customer Service Manager.
Chips, Cracks, and Scratches
Drill Hole Alignment
Power, Axis, and Prism
Optical Center Placement
Equal Thin Prism (Progressives & Exec. Style)
Re-marked for progressives
Any job found not to comply will be logged on the Final Inspection Report and returned to the Lens Pullers for remaking.
The final check will follow Final Inspection prior to being checked into the mail room for shipping. The inspector will review the original customer order to ensure nothing has been omitted from the order. If an error is found, the job will be brought to the attention of the Lab Manager who will log the job on the Job Failure Report.
1. Rejected to Customer Service Report
2. Returned to Data Entry Report
3. Data Entry Error Report
4. Returned to Blockers Report
5. Post Generating Thickness Report
6. Wash Up Inspection Report
7. Final Inspection Report
8. Returned to Customer Service Report
9. Job Failure Report
10. Random Audit Reports
11. Returns Daily Report
To ensure that all of the inspections are meeting P.O.G. Labs' standards, the Lab Manager will conduct random quality inspections on work being produced. Each day 5% of jobs being completed will be analyzed to ensure the highest quality. If a job is found to not meet standards, everyone who has signed off on the job will be asked to re-evaluate the order and determine at what point the error was made. This report will be used to evaluate employee performance.
Quality of the products we manufacture directly reflect the commitment we have to our Quality Assurance Program. It is our goal that every employee has the same commitment.